FAQs

Questions, answered simply.

How do I book a session?

You can browse verified psychologists, counsellors and coaches in the app, pick a time that works for you, and confirm your booking in under two minutes.

Are sessions online?

Yes — all sessions happen online, over secure video or phone, so you can join from wherever you feel most comfortable.

Is my information private?

Yes. Your sessions and notes are confidential. We follow strict clinical governance and never share your data without consent.

Can I switch my expert?

Absolutely. If you feel a different expert would be a better fit, our care team will help you rematch at no extra charge.

Do you offer corporate or institutional programmes?

Yes. We partner with employers, insurers, clinics and schools to provide mental-health support at scale. Email care@aapkaconfidant.com for a demo.